Job Information
Citigroup CIS Client Services Senior Analyst in Warsaw, Poland
Responsibilities :
Securities transaction processing and settlement in accordance with prevailing market and client deadlines, SWIFT and local market standards, internal procedures
Query resolution: answering queries from Customer Service officers and various other teams involved in transaction processing and settlement activities regarding the status of settlement cycle and related changes in internal databases
Support colleagues and peers, especially during peak volume periods and other absences
Building a good working relationship with internal and external stakeholders (other departments, vendors, Transfer Agents etc.) and enhance those relationships to improve the service standards, team processes, systems and procedures within the team to improve process efficiency, expansion of the product and reduction of manual work
Perform process analysis and suggest enhancements
Additional business-oriented tasks requested by manager
Requirements:
Excellent verbal and written communication skills
Analytical skills
Good team player able to build strong professional relationships
Experience in delivering tasks to strict deadlines and controls
Very good work organization; punctuality and timeliness
Ability to work in high stress fluid environment
We offer:
Competitive salary connected with annual salary review and discretionary annual performance bonus
A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
A great environment for learning new technology and tools
Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others
Opportunity to work in hybrid working pattern
Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance)
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with;
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Job Family Group:
Operations - Transaction Services
Job Family:
Securities and Derivatives Processing
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup
- Citigroup Jobs