Dealership:L0180 BMW of Des Moines

BMW of Des Moines Service Technician – Class B

Looking for an Experienced Service Technician. This person will be responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

• Diagnose the cause of malfunction.

• Road-test vehicles to ensure quality of repair work. .

• Maintain an organized and clean workspace, completing a stall cleaning every day.

• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

• Complete all required training.

• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

  Skills and Qualifications

• Strong attention to detail and sense of urgency

• Excellent communication written & verbal

• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:

• Lube and Maintenance Services

• Engine Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Heating and A/C Repair

• Engine Drivability Diagnosis and Repair (Optional)

• Certification/Training:

• Manufacturer certified in all areas listed above.

• Minimum of 3 ASE certifications (Should be an ASE Master Technician)

• Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs

• Automotive Technical Knowledge – Three to five years’ experience

  Check out our Wrenchway Page for more information about our Service Department: https://app.wrenchway.com/shops/bmw-of-des-moines

  NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!