Responsible for providing direction and support to designated staff within outside plant maintenance. Maintain product integrity and oversee engineering initiatives. Coordinate and collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to ensure optimal customer experience. Responsible for purchasing, budgeting, deployment of new products, assisting with capital projects and the hiring, training, development, and performance management of staff. This position requires 50% travel.

MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.

Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.

Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.

Evaluate and consult with managers regarding construction projects, capital budget items and equipment requirements.

Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.

Maintains good relations with local utilities, vendors, contractors and government agencies.

Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.

Monitor current procedures and tests performed in accordance with FCC standards to ensure compliance.

Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.

Establish positive employee relations through effective communication and ongoing support.

Adhere to industry specific local, state, and federal regulations, as applicable.

Know, understand and follow company policy.

Perform other duties as requested by manager.

REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to provide coaching and counseling when necessary Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of company products and services Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory Demonstrated leadership qualities with proven ability to provide effective, results oriented direction Ability to maintain confidentiality Knowledge of Microsoft Office Valid driver's license with satisfactory driving record within Company required standards

Required Education Bachelor’s degree in engineering or related field, or equivalent experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Required Related Work Experience and Number of Years 1+ year Project Management work experience preferred 2+ years of related supervisory experience preferred 5+ years of Engineering experience preferred HFC and Networking experience preferred.

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years Project Management work experience - 1+ Engineering experience - 5+ HFC and Networking experience Management or leadership experience - 2

• WORKING CONDITIONS Office environment Exposure to moderate noise levels 50% Travel Required

  PHYSICAL AND MENTAL REQUIREMENT

  EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

  #LI-CJ1

  EGN500 2024-30962 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)