City

Las Vegas

State

NV

Shift

Day

Type of Shift

Full Time

Department

Housekeeping & EVS

Status Board Operator Arizona Charlie’s Decatur (Las Vegas, NV)

Description:

Summary: Assign rooms for cleaning and schedule Guest Room Attendants to those rooms while maintaining accurate records pertaining to the status of all rooms. Answer incoming Housekeeping calls, including call from but not limited to guests, Utility Porters, Housepersons, and Engineering department using excellent phone etiquette at all times.

Essential Functions:

• Schedule Guest Room Attendants to appropriate rooms for cleaning

• Dispatch service calls to proper department or area

• Maintain a daily log of all serviced calls and the status of any outstanding calls

• Receive and log lost and found items on a daily basis

• Issue and receive keys, radios equipment and worksheets to Housekeeping staff

• Greet and direct visitors, co-workers, job applicants and others in a positive, friendly and up-beat manner

• Operate a multi-line phone system, hand-held radios and desktop radios

• Assemble, file and/or retrieve departmental records as needed

• Performs other duties as assigned

Requirements:

Qualifications/Requirements:

• Prior experience in same or similar role preferred

• High school diploma or equivalent required

• Bi-lingual preferred

• Proven ability to work in a fast-paced environment with multiple assignments at a time preferred

• Proven ability providing outstanding guest service while multi-tasking preferred

• Outstanding organizational skills preferred

• Previous experience successfully using a computer, including Microsoft Office and office equipment

• Previous experience using LMS preferred

Physical Requirements:

• Regularly required to sit for extended periods of time

• Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.

• Use of office equipment requiring a high degree of dexterity.

• Works for sustained periods of time maintaining concentrated attention to detail in a noisy environment

• Ability to communicate via radios

• Regularly required to talk, read in English, see, and hear

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

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