Lead Facilities Admin Manager (Karachi)

Job ID

146762

Posted

05-Mar-2024

Role type

Full-time

Areas of Interest

Administrative, Building Management, Facilities Management, Property Management

Location(s)

Karachi - Sindh - Pakistan

Job Purpose:

The purpose of this role is to manage and have overall responsibility for a group of properties in line with all Health and Safety, operational, engineering, environmental, company procedures related general legislation and client/tenant requirements.

This includes ensuring the adherence to the budgetary costs, customer service standards and the MSA – agreed deal terms.

Essential Duties & Responsibilities include the following:

• To onboard and manage existing and new sites and personnel in line with agreed transition planning.

• Be the SPOC for Syngenta Account Operations in Pakistan.

• To ensure the fabric of the buildings are maintained and serviced to a high standard in accordance with the management contract and agreed budgets.

• To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records.

• To ensure that all operational and engineering activity is completed to the correct standard.

• To act as the expert for all hard and soft services as applicable

• To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract and to proactively seek opportunity to reduce vendor cost.

• Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement.

• Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings.

• To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports. To oversee and manage all CMMS activity relevant to the sites.

• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.

• To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.

• To liaise with local authorities as appropriate

• To proactively manage risk and deal with insurance issues on site

• To support project/work work programmes on site, acting as the liaison point for all parties involved

• To produce management reports in accordance with the needs of the business.

• To monitor and manage FM works onsite and liaise with service providers/sub-contractors.

• To oversee and lead a team of FC’s and support staff within Country – dotted line responsibility for Finance support

• Any other duties as in accordance with the needs of the business

Essential Skills

• Ability to comprehend, analyze, and interpret various types of business documents. Ability to write reports, manuals, speeches, and articles in a pre-designed style and format. Ability to effectively respond to complex inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to present information to an internal department and/or large groups of employees.

• Excellent client relationship skills

• Excellent accuracy and attention to detail

• Numerical skills

• Good oral and written communication skills

• Team player /management skills

• Strong organizational skills

• PC literacy is essential;

• Fluency in English is essential as this is the business language across the Global Corporate Services division of the CBRE Group and client organisations.

• Intermediate skills with Microsoft Office Suite.

Experience /Qualifications

• Educated to degree level or equivalent – Technical qualification preferred.

• 10+ Years of Previous facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.

• Excellent customer service, interpersonal and communication skills

• IT literate, together with an understanding and experience of industry specific IT Applications

• High degree and knowledge reference of Health and Safety legislation

• Analytical skills

• Ability to work within a team and on own initiative and within a pressurized environment with excellent organizational and planning skills.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)