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Etoile Academy Charter School Operations Assistant in Houston, Texas

Operations Assistant (2024 - 2025 School Year)

The Operations Assistant plays a central role in establishing a warm and welcoming atmosphere for families and visitors from the beginning of our school. They are a critical member of our Operations team and ensure the Operations runs smoothly.

Responsibilities

  • Communicating effectively with students, families, and colleagues;

  • Responding to family concerns promptly and effectively;

  • Assisting school leaders and teachers in communicating effectively with Spanish speaking families;

  • Ensuring an orderly, responsive, friendly and open school;

  • Supporting school operations and ensuring classrooms supplies are stocked daily;

  • Checking classrooms at the end of each day and ensuring that all classrooms meet school quality measures and standards;

  • Supporting teachers by ensuring that all school operations and basic technology are functioning smoothly;

  • Working with our school nurse to ensure the health and safety of students;

  • Adhering to the policies, standards and school wide responsibilities described in the Faculty and Staff Handbook and the COVID Handbook;

  • Supporting front office staff with phones, visitors, and families as needed;

  • Completing biweekly supply inventory for all teacher and office supplies;

  • Ordering new supplies and materials as needed;

  • Reconciling credit card statements;

  • Checking and printing and timesheets and working with Director of Operations on basic finance procedures (petty cash, purchase orders, invoices);

  • Managing the collection and maintenance of student, personnel, and school information (receive forms and paperwork, track missing forms, manage databases, update contact information, keep records current, etc.);

  • Managing school wide daily systems (supply student attendance, support with Dean's List)

  • Coordinating school communications with service providers;

  • Managing school maintenance and supply systems;

  • Helping administer and manage National School Breakfast Program, National School Lunch Program, and snacks;

  • Completing all necessary school wide duties for the successful and orderly functioning of the school (e.g., hallway supervision, arrival/departure transitions, participation in field trips, etc.) and other such duties as the school leaders may from time to time request;

  • Providing consistent rewards and/or consequences for student behavior to ensure that students observe the school's core values, high expectations, and strict code of conduct;

  • Supporting the nurse and facilities manager in cleaning classrooms after spills, bathroom accidents, and other typical student messes;

  • Performing other related duties as requested and assigned.

We look for team members that embody our REACH values. This includes the characteristics below.

  • Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college  

  • Has demonstrated effective outcomes and results, and wants to be held accountable for them 

  • Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly 

  • Works with urgency and purpose to drive student outcomes 

  • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change 

  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization 

  • Works through silos and forges strong relationships in order to achieve outcomes 

  • We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students. 

Qualifications

  • Fluency in English and Spanish preferred

  • Excellent communication and interpersonal skills and the ability to establish and maintain effective and collaborative working relationships with a diverse staff

  • Alignment with the school's mission to ensure that every student in grades 5 through 8 has the academic and character foundation necessary to succeed in high school, graduate from college, and pursue ambitious life goals.

  • Demonstrated application of Étoile Academy's core values: Respect, Excellence, Ambition, Community, and Hard work.

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