IT Technical leader, IMS

Date: Apr 22, 2024

Location: Apodaca, NLE, MX, 66614

Company: Corning

Requisition Number: 63136

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Role Purpose:

• Support manufacturing operations by providing standard systematic solutions.

• Create and support solutions and improvements for manufacturing systems.

• Interface between SAP team and Operations teams.

• Support SAP and other manufacturing systems and their interfaces.

• Support for ABAP and non-ABAP applications.

Key Responsibilities:

• Support manufacturing operations with SAP system expertise.

• Identify and resolve complex technical issues within our customer service-level agreements.

• Translate Business User functional requests requirements to build technical objects utilizing best practices.

• Able to perform under pressure during times like a system down situation.

• Ability to work across multiple teams to troubleshoot and resolve issues.

• Conduct working sessions with business users as required.

• Understanding of SAP S/4 HANA/IBP/ECC/MM/SCM/APO/GTS and table structures, data elements/fields, & table inter-dependencies.

• Able to work with Basis team during troubleshooting providing guidance when required.

• The ability to research and apply OSS notes as required to resolve issues.

• Will need to become proficient in working within our ticketing system – ServiceNow.

• Must be a self-starter with ability to manage work with minimal supervision.

• Will work with operations team in support break/fix activities as well as some project work.

• Will be in an on-call rotation supporting team / organization.

• Expected to meet SLA commitments defined by IT and agreed upon by the organization.

• Needs to be a self-starter and able to work independently following Corning established coding guidelines.

• Analyze software requirements to determine design feasibility.

• Develop software systems, including programming, documentation and testing procedures.

• Provide support and advice in all technical aspects during implementation.

• Assist technical teams in addressing questions and concerns along with reviewing deliverables to ensure they are in alignment with overall roadmap.

Experience/Education:

Required

• Bachelor’s degree in a related field or equivalent work/education experience.

• Proficient in Spanish and English.

• 5+ years supporting manufacturing operations.

• 3+ years supporting and SAP MM/SCM modules.

• 3 years SAP Development Experience including SAP ECC 6.0 or SAP S/4.

• ABAP Development experience.

• Code Analysis through Customer Code Cockpit

• Code Performance Checking

• Change Request Management (CSOL/Retrofit) and/or Focused Build including release management.

• Excellent knowledge of SapScript and Smartform programing.

• Working knowledge of Adobe forms.

• Excellent communication and written skills to aid in RICEF creation and design document creation.

• In-depth knowledge of SAP best practices regarding ABAP development.

Desired

• Previous project management experience.

• Fiori, Adobe Forms, and Workflow experience.

• SAP HANA Cloud development capabilities.

• Experience in S/4 HANA 1709 or higher

• Experience with Eclipse / WebIDE / ADT.

• ServiceNow experience.

TRAVEL

• Minimal domestic travel

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions.

• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.

• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.

• Professional development programs help you grow and achieve your career goals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.